Payment Controls and Recovery Playbooks
Harden payment processes and prepare recovery – bank contacts, payment stop, police report.
Building Payment Controls
Three-dimensional approach to payment fraud risk management.
Process and system controls
Four-eyes principle, payment limits and change management
Training and verification
Staff training and phone verification processes
Incident playbooks
Ready action models for fraud incident handling
Recovery Playbooks
Ready action models for fast and effective payment fraud incident handling.
1
Payment Stop
Immediate payment stop through bank
- Call bank contact person
- Provide payment identifiers
- Written confirmation
2
Incident Investigation
Fraud scope and impact assessment
- Event reconstruction
- Impact assessment
- Evidence collection
3
Authority Notification
Police and other authorities notification
- Police report filing
- Bank notification
- Insurance company contact
4
Recovery
Control strengthening and lessons learned
- Vulnerability remediation
- Control updates
- Staff retraining
Preventive Controls
Comprehensive control suite for payment fraud risk prevention.
1
Technical Protection
- SPF/DKIM/DMARC configuration
- Anti-spoofing filters
- MFA for all accounts
- ERP integrations
2
Process Controls
- Four-eyes payment approval
- Vendor data locking
- Payment limit setting
- Change process monitoring
3
Human Controls
- Regular fraud training
- Phone verification processes
- Reporting channels
- Simulations and tests
Schedule a payments hardening
We’ll build controls and recovery playbooks for your organization.